Unusual situations force you to improve
2023 February, 24
There is never a boring moment in our work. There are times when non-standard solutions have to be found, even when the containers and their cargo have already been successfully delivered to the customer and our job seems to be done here. But you never know what surprises await you when you open the container. A familiar feeling?
As Mindaugas Danyla, our Head of Business Development, tells us, the last challenge was when a shipment from China was so tightly compressed in the containers that the customer couldn’t find a solution to unload it safely on his own.
“The decision to solve the problem and unload the cargo safely was based on an assessment of all the technical possibilities and years of experience in the cargo handling business. We used special equipment and the cargo was unloaded safely and handed over to the customer”, says Mindaugas.
According to Mindaugas, it is very important to talk to the customer and not to be afraid to look for non-standard solutions.
We are based in the port, so we can see the handling operations with our own eyes every day, so we can find solutions quickly. It’s not just exceptional cargo or projects, but also such unconventional tasks that drive us to move forward and be there for our customers when they need us most.
“TLC” is one of the companies managed by Klaipėdos terminalo grupė.